OBIOD / RESOURCE LIBRARY

Your Lean Online Business Tech Stack

The essential infrastructure and tools to prioritize before buying more software.

PRACTICAL FIELD NOTE

Software can help a business, but software subscriptions are not proof that a business exists. Start with the smallest reliable set of tools that lets you communicate with customers and deliver what you promise.

A domain and accessible website

Use a domain you control and a mobile-friendly website. Your pages should explain who your offer helps, what it delivers, and how someone can contact you. Clear writing, speed and accessibility beat unnecessary effects.

A functioning professional email address

A domain email is useful when configured properly. MX records direct incoming messages to your provider. SPF, DKIM and DMARC help verify sending and protect your domain. Test incoming and outgoing messages with your provider.

Basic customer tracking

A simple spreadsheet may be enough for the earliest stages. Keep only relevant information, protect access and avoid storing sensitive data in tools without proper safeguards.

Payment and fulfillment

Choose a reputable payment service available in your market. Review fees, sales taxes, refunds and delivery requirements. Test the entire flow before making a payment button available.

Analytics, security and backups

Track only metrics that help you make decisions, such as meaningful inquiries and completed purchases. Protect accounts with strong authentication, maintain backups and review software spending. Upgrade when you have a demonstrated need, not because a product is popular.

Apply it with the launch checklist ↗